General Terms & Conditions:

1. Promotion period is from 26 June 2026 – 31 August 2026. Sales transaction and reward redemption must fall on the same day. Receipts that are out of the Promotion Period are not accepted.
2. Customers are required to download Hong Kong Times Square APP and register as Team Times member to join this promotion and enjoy the rewards. Each customer can register as Member ONCE only. Times Square Limited reserves the right to request Member to present their proof of identity for verification.
3. Member are required to complete the designated to redeem the designated rewards.
4. Each member can redeem the Rewards once, with the exception of “Photo Booth”. Each member can redeem the “Photo Booth” Reward once on each day. Each valid receipt is eligible for a single redemption registration and cannot be used across multiple reward, promotion programs and offers, with the exception of VIC points accumulation and free parking offer.
5. Qualifying spending for “Photo Booth” and its Bonus Offer must be from the same-day electronic spending. Members must first meet the requirements for redeeming “Photo Booth” before being eligible to redeem the Bonus Offer. Rewards are subject to a daily quota, and the Bonus Offer has a limited total quota for the entire promotional period, available on a first-come, first-served basis while stocks last.
6. Qualifying spending for “Film Crew Checklist” and its Bonus Offer must be from the same-day electronic spending. Members must first meet the requirements for redeeming the two designated missions’ rewards on “Film Crew Checklist” before being eligible to redeem the Bonus Offer. Rewards are subject to a daily quota, and the Bonus Offer has a limited total quota for the entire promotional period, available on a first-come, first-served basis while stocks last.
7. The redemption will be terminated once the rewards are fully redeemed without prior notice. Members can enquire about the status of reward distribution at redemption counter.
8. Members must redeem the gift in person. Redemption by sales staff of Times Square tenants and other persons on behalf of Members will not be accepted.
9. Redemption is only applicable to designated electronic payment methods, including EPS, Credit Card, Octopus, Apple Pay, Google Pay, Samsung Pay, WeChat Pay, Alipay, Tap & Go, BoC Pay, PayMe by HSBC and UnionPay App.
10. Members are required to login onsite and present their own physical credit card(s)/ EPS card(s)/ Octopus Card(s) used for the spending; corresponding original machine-printed receipt(s) from Times Square’s outlet(s) and electronic payment slip(s) Members are required to login the App and show the transaction(s) for mobile payment (screen cap is not accepted). A maximum of 3 sets of receipts from different merchants by the same Member can be accumulated for each redemption. Cash, Reward Cash, Cash Dollar, Gift Card/Voucher of Times Square & any tenants, and other payment methods are NOT accepted. To be eligible for redemption, all machine-printed receipt(s) and electronic payment slip(s)/transaction record (s) of logged-in mobile payment App must be supplemented with the corresponding physical credit card(s)/ EPS card(s)/Octopus Card(s), showing the same name/card number of the Member. Times Square Limited reserves the right to request Members to present their proof of identity and capture the images of machine-printed receipt(s) from outlet(s) and corresponding electronic payment slip(s)/transaction record(s) in logged-in mobile payment App for verification and internal control relevant information. Related images collected are retained for the above purposes only and will be destroyed within three months upon the completion of the campaign.
11. In respect of the Promotion, the following types of transactions or receipts are NOT applicable for that calculation of Eligible Spending:
    1. Online or out of store payment/ transfer, value-adding receipts, purchase of cash vouchers/ gift vouchers/ gift cards and membership fee payment;
    2. Spending with tenants’ cash vouchers/gift vouchers/gift cards;
    3. Receipts from bank charges, membership fee payment (including but not limited to gold club / jewellery club and fitness club), medical charges, insurance & investment fee payment, telecommunications services, bill payment services, car parking fees, car wash services, wedding banquets, private and corporate functions at F&B outlets;
    4. Reloads of e-wallet or Octopus automatic add-value services;
    5. Receipts for deposit payments for F&B or any merchandise;
    6. Duplicate receipts, photocopied receipts, splitting of receipts and handwritten receipts;
    7. Receipts from SHISEIDO GINZA TOKYO (Suite 1701 Tower 1), PICOLABB WELLNESS & REJUVENATION (Suite 1504b Tower 1), Polyvision’s (Suite 1703-5 Tower 1), Bipo (Suite 1702A Tower 1), as well as receipts from Pop-up and Bazaar, are not eligible for the related promotions.
12. Only the first payment of instalment on the transaction day will be counted for joining this program, and the remaining balance of that instalment transaction is not accepted for joining any promotion program.
13. Times Square Limited is not responsible for any loss or damage of rewards, and will not provide any replacement for lost or damaged rewards.
14. All spending receipts that have been used for redemption are NOT eligible for refund from the outlets. If customers MUST get the refund, they should return the redeemed rewards to the redemption counter prior to refund.
15. All rewards are non-exchangeable and non-returnable after redemption. Times Square Limited reserves the right to reclaim or cancel the rewards used for resale purposes.
16. Times Square Limited reserves the right to change the terms & conditions and the list of participating outlets in relation to the use of this e-Coupon without prior notice.
17. In case of any dispute, the decision of Times Square Limited shall be the final.