1. Promotion dates are 7, 8, 14, 15, 21, 22, 25, 26, 31 Dec, 2024. Sales transaction and reward redemption must fall on the same day.
2. Face painting is suitable for ages 3 or above. Only child-safe paints are used; please discontinue use if any allergic reactions occur. Times Square Limited and face painters shall not be held liability for any resulting issues.
3. Customers are required to download Hong Kong Times Square APP and register as Team Times member to join this promotion and enjoy the rewards. Each customer can register as Member ONCE only. Times Square Limited reserves the right to request Member to present their proof of identity for verification.
4. Each member can redeem once per day only, each eligible original receipt can only be used to redeem reward once. Daily quotas apply for each reward, and redemption is on a first come, first served basis while stocks last.
5. Each ticket is valid for one person’s use only. All tickets must be redeemed within the designated timeslot and they will be invalid after that period.
6. The redemption will be terminated once the rewards are fully redeemed without prior notice. Members can enquire about the status of reward distribution at redemption counter.
7. Members must redeem the gift in person. Redemption by sales staff of Times Square tenants and other persons on behalf of Members will not be accepted.
8. Designated electronic payment methods refer to EPS, Credit Card, Octopus, Apple Pay, Google Pay, WeChat Pay. Alipay, Tap & Go, BoC Pay, PayMe by HSBC and UnionPay QR Code.
9. To join the promotion, Members are required to login onsite and present their own physical credit card(s)/ EPS card(s)/ Octopus Card(s) used for the spending; corresponding original machine-printed receipt(s) from Times Square’s outlet(s) and electronic payment slip(s) (can accumulate a designated number of slips from different outlets by the same Member). Members are required to login the App and show the transaction(s) for mobile payment (screen cap is not accepted). Cash, RewardCash, Cash Dollar, Gift Card/Voucher of Times Square & any tenants, and other payment methods are NOT accepted. For instalment transactions, only the first month’s instalment payment amount will be accepted for this promotion.
10. To be eligible for redemption, all machine-printed receipt(s) and electronic payment slip(s)/transaction record (s) of logged-in mobile payment App must be supplemented with the corresponding physical credit card(s)/ EPS card(s)/Octopus Card(s), showing the same name/card number of the Member. Times Square Limited reserves the right to request Members to present their proof of identity and capture the images of machine-printed receipt(s) from outlet(s) and corresponding electronic payment slip(s)/transaction record(s) in logged-in mobile payment App for verification and internal control purposes. Times Square Limited reserves the right to not process the redemption if Members refuse to provide the relevant information. Related images collected are retained for the above purposes only and will be destroyed within three months upon the completion of the campaign.
11. In respect of the Promotion, the following types of transactions or receipts are NOT applicable for that calculation of Eligible Spending:
    a. Online or out of store payment/ transfer, value-adding receipts, purchase of cash vouchers/ gift vouchers/ gift cards and membership fee payment;
    b. Spending with tenants’ cash vouchers/gift vouchers/gift cards;
    c. Receipts from bank charges, membership fee payment (including but not limited to gold club / jewellery club and fitness club), medical charges, insurance & investment fee payment, telecommunications services, bill payment services, car parking fees, car wash services, wedding banquets, private and corporate functions at F&B outlets;
    d. Reloads of e-wallet or Octopus automatic add-value services;
    e. Receipts for deposit payments for F&B or any merchandise;
    f. Duplicate receipts, photocopied receipts, splitting of receipts and handwritten receipts;
    g. Receipts from SHISEIDO GINZA TOKYO (Suite 1701 Tower 1), Sulwhasoo (Suite 1501-3 Tower 1), PICOLABB WELLNESS & REJUVENATION (Suite 1504b Tower 1), Polyvision’s (Suite 1703-5 Tower 1), Bipo (Suite 1702A Tower 1), as well as receipts from Pop-up and Bazaar, are not eligible for the related promotions.
12. All spending receipts that have been used for redemption are NOT eligible for refund from the outlets. If customers MUST get the refund, they should return the redeemed rewards to the redemption counter prior to refund.
13. All rewards are NOT FOR SALE, non-exchangeable for cash and/or other gifts, and are non-returnable. Times Square Limited reserves the right to collect or cancel the rewards used for sale.
14. Times Square Limited reserves the right to change the terms & conditions without prior notice.
15. In case of any dispute, the decision of Times Square Limited shall be the final.

Hotline: 2118 8900