1) Promotion period is from 1 March 2023 to 31 March 2023. Sales transaction and reward redemption must fall on same day.
2) Each tourist is entitled to redeem reward once only during the entire Promotion Period. Quota applies on rewards while stock lasts, and the redemption will be terminated accordingly without prior notice. Tourists can enquire about the status of reward distribution at redemption counter. Picture of rewards is for reference only. The masks in the Times Square x MO/ MaskOn._ limited edition protection travel kit will be given randomly and cannot be selected.
3) Tourists are required to present their valid overseas passport/ Permit for Proceeding to Hong Kong and Macao, and proof of entry to Hong Kong in order to be entitled to redeem the reward. (Photocopied or damaged proofs are not accepted)
4) Tourists must redeem the reward in person.
5) Tourists are required to register at https://timessquare.com.hk/member/index.php to redeem e-Voucher.
6) For redeeming gifts with spending, tourists are required to present their own original machine-printed receipt(s) from Times Square’s outlet(s) (can accumulate slips from maximum 2 different outlets by the same Member) , electronic payment slip(s)/ transaction recorded in relevant Mobile App (screen cap is not accepted), and corresponding credit card(s)/ EPS card(s)/ used for the spending in order to join the promotion. Sales staff cannot redeem rewards on behalf of the customers. The spending amount on machine-printed receipt(s) must be the same as electronic payment slip(s). Splitting payment by different credit cards/ electronic payment devices is NOT accepted.
7) Designated electronic payment methods only include EPS, Credit Card, Octopus, Apple Pay, Google Pay, Wechat Pay, Alipay, Tap & Go, Unionpay QR Code, RewardCash and Cash Dollars. Any transaction of value-adding services, purchase and use of cash vouchers/ gift vouchers/ gift cards and membership fee payment is NOT eligible for redemption. Receipts from bank charges, membership fee payment, medical charges, insurance & investment fee payment, telecommunications services, bill payment service, car parking fee, car wash services, wedding banquets, private and corporate functions at restaurant outlets are NOT eligible. For instalment transactions, only the first month’s instalment payment amount will be accepted for this promotion. Treatment services receipts of PicoLabb (Suites 1504B Tower 1), SHISEIDO GINZA TOKYO (Suite 1701 Tower 1), Sulwhasoo (Suite 1501-3 Tower 1), YM (Suite 1701A Tower 1). Receipts of Polyvision’s (Suite 1703-5 Tower 1), Pop Up and Bazaar are not accepted for related promotions.
8) All spending receipts that have been used for redemption are NOT eligible for refund from the outlets. If customers MUST get the refund, they should return the redeemed rewards to the redemption counter prior to refund.
9) Each eligible original receipt will entitle each customer one registration only. The redemption can be used in conjunction with any other promotional offers, terms and conditions apply.
10) All rewards are NOT FOR SALE, non-exchangeable for cash and/or other gifts, and are non-returnable. Times Square Limited & participating outlets reserve the right to collect or cancel the rewards used for sale.
11) e-Voucher can only be used for spending at the participating outlets at Times Square and valid for 14 days from the issue date. Expired and unused e-Voucher will neither be extended nor re-issued.
12) Customers should refer to coupons for respective usage terms and details.
13) Sales staff and employees of Times Square tenants are not eligible to participate in this promotion.
14) In case of any dispute, the decision of Times Square Limited and the participating outlets shall be final.